Hotel Overview: At the heart of Cairo’s diplomatic and presidential neighborhood, a few minutes away from Cairo International Airport elegantly stands the Fairmont Heliopolis &Towers; Hotel. It boasts 835 lavish guest rooms and suites, 19 superlative dining options, 69 thousand square feet of banquet space and a unrivalled range of recreational & Spa facilities. The design of Fairmont, Heliopolis & Towers Hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage.
Summary of Responsibilities:
Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:* *
- Consistently offer professional, friendly and engaging service
- Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
- Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
- Ensure that any violations to law or hotel policy is investigated and reported
- Respond to all emergency situations and provide First Aid and C.P.R. as required
- Correct and report any fire hazards or health and safety hazards
- Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
- Conduct regular floor patrols, cash counts and crowd control
- Conduct departmental key control audits and maintain key control records
- Maintain computer records of all actions in a Daily Activity Report
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Employee Status
Qualifications:
- Previous experience in a Security and Camera System role required
- watch the activity captured by the cameras on television monitors
- maintain and monitor security cameras
- Computer literate in Microsoft Window applications required
- Certification in CPR First Aid required
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be eligible / permitted to work in Egypt
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