Security Officer in Masai Mara National Reserve Kenya

Job Description - Security Officer (MAR00003)
Primary Location: Kenya-Masai Mara National Reserve-The Fairmont Mara Safari Club

Employee Status: Regular

Security Officer
At Fairmont Mara Safari Club, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

Hotel Overview: The Fairmont Mara Safari Club has opened following an extensive renovation program. Surrounded on three sides by the Mara River, and on the edge of the world’s Seventh “New” Wonder of the World – the Masai Mara - Fairmont Mara Safari Club is the epitome of tented luxury. The main lodge at the center of camp hosts an indoor restaurant, bar and library with Internet access to keep the relatives up to date with safari adventures. A spacious outside deck overhangs the river and leads to a heated pool, complete with bar and private massage tents.

Summary of Responsibilities:
Reporting to the Chief Security Officer, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
Ensure that any violations to law or hotel policy is investigated and reported
Respond to all emergency situations and provide First Aid and C.P.R. as required
Correct and report any fire hazards or health and safety hazards
Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
Conduct regular floor patrols, cash counts and crowd control
Conduct departmental key control audits and maintain key control records
Maintain computer records of all actions in a Daily Activity Report
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned

Qualifications:
Previous experience in a Security role required
Computer literate in Microsoft Window applications required
Certification in CPR First Aid required
University/College degree in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times


Physical Aspects of Position(include but are not limited to):
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be eligible to work in Kenya.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visithttp://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!


Job Level: Colleague

Schedule: Full-time

Shift: Rotating / Shift Work

Closing Date: Ongoing

Job Number: MAR00003

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