EXPERIENCE PRESENTER KEEPER

 

 

EXPERIENCE PRESENTER KEEPER

(Permanent Contract)

 

Chester Zoo, one of Europe’s leading Zoological collections, has an active and award winning Discovery and Learning Division and is now recruiting an Experience Presenter Keeper.

 

Our Experience Presenter Keepers add quality to the visitor experience by planning and delivering personalised animal experiences to small groups of visitors in both public zoo spaces, behind the scenes and in animal enclosures. These encounters generate revenue for the zoo, and so guests are hosted to the highest standards of customer care and service in accordance with Risk Assessments, Health and Safety regulations and animal welfare.

 

The successful applicant must have a Zoo Biology/Conservation degree or equivalent experience, and a broad knowledge of conservation, ecology and biology.  A good working knowledge of how to plan and present educational activities, along with excellent presentation skills (written and verbal) and tour guiding is required. 

 

The successful candidate will have experience of animal husbandry and working as part of a zoo keeper team, have good knowledge of safe working practices and the ability to write risk assessments.  Knowledge of Chester Zoo’s animal collection and conservation work is an advantage.

 

They will be able to provide excellent customer service, communicate effectively, and show attention to detail to both internal and external customers, be computer literate (in particular handling data and producing reports), have good time management skills and the ability to multi task and respond appropriately to the unexpected.

 

The successful candidate will ideally have a current driving licence and a working knowledge of plant identification.

 

This post is subject to an enhanced CRB check.

 

A 4 week rota is in place. Work is the equivalent of 5 days a week, including Bank Holidays, and 3 out of 4 weekends.    

Salary is £16,307 per annum based on a 35 hour week, however additional hours are worked depending on demand of bookings.

 

 For an application form please call the recruitment line on 01244 389477 or e-mail recruitment@chesterzoo.org. 

Closing date for applications is Friday, 14^th December 2012.

 

Please mention Zoo News Digest should you apply for this vacancy

For Your Information

How to Get a Job in a Zoo

How much does a Zookeeper earn

EXPERIENCE PRESENTER KEEPER

 

 

EXPERIENCE PRESENTER KEEPER

(Permanent Contract)

 

Chester Zoo, one of Europe’s leading Zoological collections, has an active and award winning Discovery and Learning Division and is now recruiting an Experience Presenter Keeper.

Our Experience Presenter Keepers add quality to the visitor experience by planning and delivering personalised animal experiences to small groups of visitors in both public zoo spaces, behind the scenes and in animal enclosures. These encounters generate revenue for the zoo, and so guests are hosted to the highest standards of customer care and service in accordance with Risk Assessments, Health and Safety regulations and animal welfare.

The successful applicant must have a Zoo Biology/Conservation degree or equivalent experience, and a broad knowledge of conservation, ecology and biology.  A good working knowledge of how to plan and present educational activities, along with excellent presentation skills (written and verbal) and tour guiding is required. 

The successful candidate will have experience of animal husbandry and working as part of a zoo keeper team, have good knowledge of safe working practices and the ability to write risk assessments.  Knowledge of Chester Zoo’s animal collection and conservation work is an advantage.

They will be able to provide excellent customer service, communicate effectively, and show attention to detail to both internal and external customers, be computer literate (in particular handling data and producing reports), have good time management skills and the ability to multi task and respond appropriately to the unexpected.

The successful candidate will ideally have a current driving licence and a working knowledge of plant identification.

This post is subject to an enhanced CRB check.

A 4 week rota is in place. Work is the equivalent of 5 days a week, including Bank Holidays, and 3 out of 4 weekends.    

Salary is £16,307 per annum based on a 35 hour week, however additional hours are worked depending on demand of bookings.

 For an application form please call the recruitment line on 01244 389477 or e-mail recruitment@chesterzoo.org. 

Closing date for applications is Friday, 14^th December 2012.

 

 

Please mention Zoo News Digest should you apply for this vacancy

For Your Information

How to Get a Job in a Zoo

How much does a Zookeeper earn

Animal Experience Presenter

About us
The Royal Zoological Society of Scotland (RZSS) owns and manages Edinburgh Zoo and the Highland Wildlife Park. The Wildlife Park is a premier visitor attraction, based at Kingussie in the Highlands, with many Scottish and other species, some of which are now extinct in the wild. Edinburgh Zoo is the second biggest paying visitor attraction in Scotland (after the Castle along the road), with over 650,000 people each year enjoying an excellent day out. Of equal importance is our excellent international reputation for our conservation and education programmes and we are looking to the future with confidence. We’ve been a charity since our founding in 1909 and maintain a keen commercial edge to ensure we can sustain our excellent reputation. Our mission is to inspire and excite our visitors with the wonder of living animals, and thus to promote the conservation of threatened species and habitats.

Job Title – Animal Experience Presenter
Reporting to the Lead Animal Presenter, the main responsibilities of this role are:

Animal Management
• Undertake delivery of all aspects of Keeper Experience packages, whilst ensuring the animal collection is well managed and looked after, ie, animal welfare and natural behaviours are considered first.

Keeper Experience Coordination
• Undertake meet and greet of all customers
• Undertake health and safety induction of all customers
• Liaise with appropriate staff from Animal Dept, Presentation Team and Zoo Vets to prepare and deliver animal “events” to the customer
• Prepare monthly report on the progress of the Keeper Experience packages for the Lead Animal Presenter in the initial stages of the project and then as agreed to ensure the service develops and progresses commercially

Other
• Continue with professional development where relevant
• Develop the package of events and experiences as appropriate with proposals and accompanying business case


About you
To operate effectively in this role, you must hold the Diploma in the Management of Zoo and Aquarium Animals or equivalent qualification or experience at SVQ 3 or equivalent level. A minimum of 3 years of practical experience in a zoo or animal-related environment is essential and experience of practically managing a range of animal taxon groups desirable. You must also have up-to-date basic knowledge and understanding of zoo legislation and best practice, along with a sound basis of practical knowledge and skills about good animal management including dietary knowledge. Proven success in animal training or an appropriate qualification in the use of positive reinforcement training is desirable.

You will be an excellent communicator, with proven presentation skills. You will be comfortable working as part of a team and will build strong relationships across the organisation. Customer service will be key to this role and you must have an excellent understanding of the principles involved and how to interact with the public to ensure a memorable experience.


This is an hourly paid position (approx. 20 hours per week) and will involve regular weekend work.  We offer a competitive hourly rate.  Closing date is Monday 12 December.

For full information on how to apply, please email jobs@rzss.org.uk with a note of interest and follow the instructions. Visit http://www.edinburghzoo.org.uk/

***

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