City San Jose
State CA
Description This job starts part time but can lead to full time employment.
The Security Operations Center Operator, under guidance of SOC Supervisor, is responsible for monitoring the safety and security of the corporation’s employees, facilities, and property worldwide. Using variety of tools that range from global access control and alarm monitoring system to various business intelligence sources, open source media, internet, and in-house tools. The Operator is required to detect, analyze, and alert others regarding any adverse conditions to the corporation and its employees. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.
Primary duties and responsibilities include
• Assisting company employees in all concerns that pertain to safety and security
• Conducting ongoing review of multiple systems and sources to detect potential risks
• Monitoring travel safety and security of company’s employees
• Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed
• Notifying and coordinating corporate response by distribution of advisories and other communications
• Compiling daily reports and incident reports
• Conducting in-depth risk analysis for locations or events
• Presenting complex risk scenarios to corporate managers upon request
Requirements Required Skills:
• College degree preferred or relevant experience (2+ years of experience as a SOC Operator)
• Strong Customer Service skills
• Excellent written and verbal communication skills
• Prior experience with research/analysis
• Ability to multi-task in a fast paced and demanding work environment.
• Strong team player
• Comfortable with high-tech work environment, and constant learning of new tools and innovations.
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed
• Good working knowledge of Office tools
• Self-motivated, curious, knowledgeable pertaining to news and current events
