Thursday, June 14, 2012

Field Application Engineer (Phoenix, AZ)(Optics | FAB | Customer support | metrology) (#108228)

Job Title: Field Application Engineer
Location: Phoenix, AZ
Duration: Fulltime

Job description:
This role will be to support the Intel Business Unit.  The Customer Group (CG) team is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT.  They partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production.  Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends.  Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction. 

Responsibilities:
1.Responsible for providing technical applications support for the development and implementation of KLA-Tencor products in customer fabrication facilities.
2.Makes presentations on all aspects of the products they support.
3.Supports the installation and qualification of KLA-Tencor systems Provides follow-up support in disseminating technical information on specific applications and helps the customer get maximum value from KT products.
4.Develops strong working relationship with customer

Education and/or experience desired:
Essential Technical Skills:
1.Excellent presentation and communication skills
2.Project management - Ability to handle multiple projects in parallel
3.Have creative thinking approach to deal with customer challenges
4.Excellent problem solving skills

Leadership skills:
1. Be a driver, influence situations by facts and data
2.Ability to work within a multi-cultural environment
3.Successful execution of projects in high pressure environment
4.The candidate needs to be a hands-on type person, aggressively interested in learning new things and keen on communicating with both internal divisions and customers. Infrequent (< 20%) domestic/international travel may be required.

Basic Qualifications:
BSC OR MSC in Engineering/Material Science/Physics or other related subject
5+ years semiconductor related experience preferably in the field of process metrology, and yield analysis or process control.

Please send your resumes to vinod.sanker@kla-tencor.com