Jobs Descriptions :
Dell is looking to add multiple Advanced Storage Support Engineers to our team in the following locations:
Round Rock, Texas (relocation available)
Oklahoma City, Oklahoma (relocation available)
Eden Prairie, Minnesota (no relocation available)
This position is a point of escalation for complex enterprise solutions. Advisors, as analysts in this role would assist with both troubleshooting issues and the design of technical solutions in a range of dynamic environments. Analysts will also have opportunities to both deploy solutions as well as assist global teams of deployment engineers in the field.
This position puts the Analyst in front of emerging technologies and provides the latest in high level training. The Analyst will also mentor and train others in this industry-leading environment.
Principle Duties and Responsibilities:
Uses technical ability to resolve highly complex issues for enterprise customers surrounding storage and including technologies such as VMWare, Linux, Microsoft and networking.
Coaches, mentors and provides guidance to internal employees to help them improve their technical skills
Provide technical assistance to help resolve issues relating to a variety of enterprise technologies
Research and reproduce technical issues using enterprise lab resources
Work with vendors’ engineering group to provide solutions to complex issues
Maintain certification and enhance technical abilities
Develop and deliver training related to technical specialties
Prioritize projects, issues and tasks
Five to ten years of direct experience managing or supporting enterprise-level environments
Strong knowledge of storage NAS, SAN or Data Management technologies (prefer Equalogic, EMC or Compellent)
Advanced knowledge in at least one of the following: Linux, networking, VMWare ESX, Microsoft
Administrative experience supporting Linux, networking, VMWare ESX, Microsoft
Applicant must possess strong interpersonal and communication skills with the ability to make technical decisions with little or no management intervention
Ability to multi-task in a fast-paced environment
Self-motivated and self-managing
What Can Dell offer you:
Dell promotes a flexible work environment that is focused on work-life balance. Additionally Dell provides opportunity for personal growth by providing extensive in-house and vendor led training, access to technical conferences, vendor shadowing as well as a tuition reimbursement program. Dell provides the opportunity to work with the best in the industry on a wide range of cutting edge enterprise technologies in a culture that rewards leadership and creative thinking.
About Dell:
Collaboration. Individual drive. A passion for technology. That's what success sounds like at Dell. It's this dedication to finding unique solutions that has given rise to many of our energy-smart, green initiatives. Sound like something you can get behind? Join our team, and you'll work in a dynamic environment with other motivated, talented individuals who care about protecting our planet. Plus, you'll get the mentoring, support and training you need to succeed on your own terms.
Join Dell and you’ll work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.