Sr. Information Technology Service Manager (# 107910)

Position: Sr. Information Technology Service Manager

Location: Milpitas, CA

Duration: Full time

Job Description:

Seeking an experienced Information Delivery/Decision Support Systems manager who can drive transformational reporting/analytics initiatives and projects with proven results.

The candidate should have a minimum of 5-7 years of Decision Support Systems experience across a broad range of business areas (Sales, Service, Operations, HR, Finance, etc.) and experience working with Global Service Providers. The candidate should have experience working with other functional/technical/business teams, understand project implementation methodologies, and be able to drive and motivate teams.

The ideal candidate is someone with extensive consulting experience, who's been a functional team lead/manager and has worked with utilizing offshore teams to delivery projects and support.

Qualifications/Education Desired:

Project Management/Program Management/Service Management experience highly desired.

Essential
- 5-7 years Decision Support Systems/Information Delivery management experience.

- Experience working with Global Service Providers with onsite and offshore teams.

- Excellent communication/influential/presentation skills.

- Strong working knowledge of data modeling techniques, data analysis and data mining.

- Solid hands-on experience in implementing Information Delivery/business analytics solutions.

- Strong business acumen and understanding of functional end-to-end business processes.

- Project Management Experience.
Preferred

- Experience in implementing and/or managing master data management solutions.

- ITIL Certification.

- PMP Certification.

Basic Qualifications:

Bachelor's Level Degree with at least 5 years of experience.

OR

Master's Level Degree with at least 4 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com