JOB SUMMARY:
Reporting to the eCommerce Manager, the eCommerce Merchandising Coordinator will be involved in planning and delivery of eCommerce merchandising programs and product strategies for Wholesale Sports’ digital platform in Canada. This position requires a multi-talented high-energy, extremely organized individual who is capable of taking direction, handling multiple projects, sorting through conflicting priorities and completing projects on time and on budget. The ideal candidate will be a motivated, self-starter who understands the retail world, easily navigates the digital space, gets the technology, appreciates great product merchandising, has an eye for detail, loves hard work and instinctively knows how to get things done. A passion for hunting, camping or fishing would be an asset.
Responsibilities include:
- Under the supervision of the ecommerce Manager assist in the development and execution of multi-platform eCommerce programs and product strategies that drive online sales.
- Provide support for front-to-back eCommerce operations including merchandising, product catalogue, inventory, checkout, fulfillment and customer service.
- Plan and coordinate merchandising content in accordance with department strategies and activities.
- Manage daily updates to websites, ensuring content, pricing, and availability are accurate and up to date.
- Work closely with Buyers and Replenishers to obtain product information and images for use in all eCommerce activities.
- Write and input product copy into the web inventory management system.
- Input category and product specific Search Engine Optimization tags and descriptions based on strategic guidelines.
- Maintain proper web navigations as well as product categories and collection pages.
- Work closely with buyers and the marketing team to help coordinate promotional activities.
- Integrate promotions into the shopping cart and checkout experiences.
- Organize and analyze sales data and event feedback for assessment and future planning purposes.
- Coordinate online customer service and recovery efforts as required.
- Monitor and optimize user submitted product reviews.
- Work closely with buyers to help coordinate Vendor Co-op promotional activities.
- Provide coordination support to eCommerce Manager to ensure projects are completed on time and on budget.
- Work with external agencies that provide site operations support.
- Research relevant customer and industry information.
- Other duties as assigned.
QUALIFICATIONS REQUIRED:
- Bachelor’s degree in relevant discipline.
- 2-4 years’ experience in a retail eCommerce role with specific focus on content management, merchandising and product inventory.
- Solid understanding of eCommerce systems, processes and technology.
- Knowledge of retail merchandising, promotions, production and project management.
- Exceptional communication, critical thinking, problem-solving and collaboration skills. Must be a team player with excellent interpersonal skills and the ability to work with all levels of the organization.
- Ability to utilize data to measure effectiveness and drive merchandising performance.
- Strong business acumen. Understanding of the Hunting, Camping and Fishing industry, products and customers.
- Attention to detail. high energy, sense of urgency, strong work ethic and an ability to work well under pressure.
- Proven ability to manage multiple priorities and meet deadlines.
- Proficient with Microsoft Office, Content Management Systems, spreadsheets and databases.
- Ability to occasionally travel in Canada and the U.S.
- Experience with retail management software is an asset.
Please be advised that only the successful candidates will be contacted
External Applicants: Send your cover letter and resume to work@ufa.com and quote job #HR12-333 in the subject line