Vlady Popov with DISYS, a recruiting manager is looking to help his client find a person to take on this challenging assignment. Does this sound like you? Let him know, see the instructions at the end of the post.
Job Description
Job Description
- Troubleshoot application issues related to construction industry (AutoCAD, Revit, Navis, Ansys, user data, file corruption, specialty applications, etc.) in support of 300+ internal employees
- License procurement, implementation strategy, management, installation, documentation
- Install, configure, upgrade, maintenance of business applications
- Create scripts (Batch files, VBScript, proprietary macro languages, etc) for application administration & end user automation
- Database support – Implementation, Security, Maintenance, User Accounts, Backup/Recovery, Performance tuning.
- Experience in supporting 24 X 7 environments. Work as part of a team to provide 7x24 support as needed
- Documentation of processes & procedures, installations, licenses
- Researches and evaluates alternative solutions and recommends the most efficient and cost effective solutions for business applications
- Understands the reporting and tracking requirements of internal groups and implements solutions to meet these requirements
- Ability to drive discussions, understand business issues and problem escalations.
- Passion for customer service
- Programming experience a plus
- Current with technology trends and their application to business needs
- Highly motivated - self-starter, proactive with time management skills
- Is resourceful and willing to take initiative
- Proven track record of adaptability
- Proven experience in supporting databases in production
- Excellent verbal and written communication and consultative skills
- Ability to work effectively with internal clients and other teams
- Team player. Ability to work within a team setting, Ability to share information with peers and transfer knowledge
- Ability to communicate technical concepts to technical and non-technical people
- Autonomous
- Ability to work within deadlines while managing and balancing priorities
- Good organizational/personal skills to work with different departments.
- Strong design sense along with a methodical attention to detail.
- Ability to work as a team member and independently with minimal supervision.
- Ability to adapt to a changing scene with sometimes conflicting priorities.
- Demonstrated experience with database design, implementation and performance tuning
- Familiar with SQL Administration and client tools
- Experience in SQL replication and slave setup
- Possess creative ability, credibility, self-confidence and Independent
- Able to work under pressure and multi-tasking capabilities
- Strong analytical, communication, and troubleshooting skills
- Excellent in solving complex technical and business problems
- Ability to challenge ideas with experience and derive optimal solutions
- Excellent analytical ability, strong judgment and problem analysis techniques
- Bachelor degree or equivalent experience in Computer Science or related discipline.
- History of supporting specialty business applications
- Familiar with IT infrastructure, servers
- 4+ years of experience in application and database support
To apply to this position, please send your resume directly to Vlady Popov at vlady.popov@disys.com.
