Tuesday, December 22, 2009

Top 10 Tips for Your 2010 Résumé



"Out with the old, in with the new," isn't that what they always say? The same thing applies to your résumé. Chances are you applied for hundreds of jobs in 2009, only to be ignored or rejected. That means that something has to change.

Last year, 25 percent of employers said that on average, they received more than 75 résumés for each open position; 42 percent received more than 50 résumés. In addition, 38 percent of employers last year said they spent one to two minutes reviewing a new résumé and 17 percent spent less than one minute.

"Human resources managers serve on the front lines of a company's recruitment efforts and are often the gatekeepers of the interview process. Because they can receive a large volume of applications, you may only have a matter of seconds to make a lasting impression," says Rosemary Haefner, vice president of human resources for CareerBuilder. "You should always have a current résumé and portfolio ready to go because you never know what the next day will bring whether it's a weak or healthy economy."

You want employers to see you differently this year. Here are 10 ways to get your résumé noticed in 2010:

1. Start from scratch
A new year means a new résumé. Even though it might not sound like fun to rewrite your whole résumé (it probably won't be), give it a try. Obviously, if you didn't get any bites last year, something was a little off with your current résumé. Rearrange some sections, try a different format and use a different font. Just switch things up a little bit and see what happens.

2. Use a different format
Many job seekers don't realize that there are different formats to use when writing a résumé. The most common form is chronological, which lists each job you've had in reverse sequential order, so you start with your most recent job first. This form doesn't work for all people, though. For example, if you've done a lot of job hopping in recent years or if you haven't had a job in a long time, a functional résumé is a better option.

A functional résumé focuses on your skills versus your work experience. For this, you would list a pertinent skill for the job to which you're applying, followed by a list of accomplishments that demonstrate that skill. If you don't have relevant skills or a strong work history, you still have the option of using a combination résumé, which combines elements of both a functional and chronological format.

For a combination résumé, you should list your applicable skills and the accomplishments that demonstrate each one. Below that, you'll list your work history, starting with your most current job and working backward, but you won't list your job description. Doing this allows you the chance to play up your skills while proving your solid work history.

3. Ditch the empty words and vague phrases
Many job seekers fall prey to a common mistake that irks most employers: using cliché keywords. In a 2009 CareerBuilder survey, employers cited these common phrases as overused and often ignored by hiring managers:

People person: 39 percent

Go-getter: 38 percent

Team player: 33 percent

Hard-working: 29 percent

Multi-tasker: 28 percent

Self-starter: 27 percent

Results or goal-oriented: 22 percent

These words are just empty fillers that don't say anything about your achievements. For an accountant position, for example, keywords might include "accounts payable" or "month-end reporting" -- words that actually say something about what you can do. Look over your résumé and find where you have listed generic qualities about yourself and replace them with keywords that match the job to which you are applying.

4. Make your achievements stand out
Job seekers often run into the problem of listing their job duties on their résumés, but not their accomplishments. Although your past duties are important, employers care more about your ability to produce results. Try separating your daily functions from your achievements by first listing your job duties in a paragraph format, and then incorporating a bulleted area below that entitled "key accomplishments" to list your successes.

5. Quantify your accomplishments
Applicants often don't know the difference between quantifying results and just stating a job responsibility. A job responsibility is something that you do on a daily basis and a quantified achievement is the result of that responsibility. By quantifying results, you show employers what you can actually do for them. So, if your current résumé is a block of words and you don't have one numerical figure in there, whether it's dollars, percentages or comparative numbers, you need to make some revisions.

6. Include a summary or objective
Including a summary on your résumé is one of those steps that many job seekers forget to take -- and if they do remember, they usually include the wrong information. Employers want to know if you're a good fit for their organization, so writing something like "To gain experience in X industry," doesn't say much about you, or what you can do for the employer. Your career summary should portray your experience and emphasize how it will help the prospective employer. It should be very specific and include explicit industry-related functions, quantifiable achievements or your areas of expertise.

7. Fill in the gaps
Most people will tell you to wait to explain any gaps in your work history until you get to the interview. But, there's a good chance that you won't get that opportunity if there are gaps in the first place. If, for example, you were laid off at the beginning of 2008 and are still unemployed, try using the functional résumé format we explained earlier. Or, if you feel comfortable doing so, explain what you were doing during lapses between jobs. The employer will know you aren't trying to hide a sketchy past.

8. Keep it simple
How many times do we have to tell you? Do not, by any means, format your résumé with crazy fonts, colors or print it on fluorescent paper. Find an uncommon, yet attractive and simple layout to catch the employer's eye, instead of his wastebasket.

9. Double-check for the basics
Silly as it sounds, many people get so caught up in formatting and proofreading that they don't check for the most basic information, such as an e-mail address, phone number and permanent address. Double-check that your résumé has this information -- none of your hard work will pay off if no one can get a hold of you.

10. Check for consistency
Take a look over last year's résumé and make sure there are no inconsistencies. If you decide to include periods at the end of your sentences, for example, make sure they are at the end of each one. If you chose to list your job duties, followed by an accomplishment in that duty, make sure you do so throughout your résumé. Use consistent fonts, sizes, bullets and other formatting options. Employers will notice your attention to detail and assume your work quality is of the same standard.

By Rachel Zupek writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. She researches and writes about job search strategy, career management, hiring trends and workplace issues. Follow her on Twitter: http://twitter.com/CBwriterRZ.